**UPDATE*** for anyone else (I can't imagine I'm the only one) who has this problem. To not have my YOY data carry over is ridiculous. Intuit better get to fixing this problem since it's major. She was telling me that you can't buy Turbo Tax Self Employed Live Online at the store, you can only buy the download/desktop version, but that's not true, I even showed her my costco account and a screen shot of the product I purchased that CLEARLY says "Online." What a mess. I just spent >1 hour on the phone with a Turbo Tax person (I was trying to get technical support) who was sweet, but could only search the online help info.
Costco turbotax discount software#
I even tried deleting the 2020 stuff I've already done and starting over, and Turbo Tax won't let me since the software was already activated. Now, I've returned the Costco purchase for a refund, and am hoping that once they process it, it'll wipe this off my account and I can log in and start 2020 over. but none of my data is connected none of the info that should carry over from year to year is doing so. At a glance, it seemed hopeful, but I DID sign in using my existing Turbo Tax Online account that I've been using for the past 5 years.
Costco turbotax discount how to#
I tried to "import" last year's return, but that doesn't get the data into the platform so that I can do the YOY compare of the actual data, and have my personal information automatically there in the 2020 return.Ĭan anyone help? I am happy to re-do my 2020 return and return the Costco version (if I can) but I can't find how to do that.
So now, I cannot figure out how to get out of the Costco environment and back on the regular Intuit environment so I can have all my years of tax data literally in the same place. this is the kind of thing that seriously should have been disclosed like when you log in. Had I known this, I would have never bought it from Costco. And, if I go back to buying directly from Intuit next year, that won't link to my 2020 tax return on the Costco environment. I called Turbo Tax, spoke to a nice lady who basically said that even though it's the same product, it's essentially a different "environment" and even though I logged in with the same login I used last year, I can't link my 2019 tax data to this 2020 tax return. When I click on "documents" in the vertical black Turbo Tax menu, it shows my previous years' tax returns there, but I cannot do a year-over-year comparison between 20!!!! When I sat down to start doing my 2020 taxes, Turbo Tax was acting like it had never seen me before - none of my information from previous years is showing up.
Costco turbotax discount code#
I got the software code from Costco, logged into my EXISTING Turbo Tax Online account, and thought everything would be fine. This year, I saw Costco had a good deal on it, so I bought the Turbo Tax Live Online from Costco (instead of paying for it through Intuit as I normally do). I have been using Turbo Tax Online for years.
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